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Choose a secure Sign-In Method

Choose one of the following two options to access My VAC Account:

Use a Sign-In Partner

  • Use the same sign-in information you use for other online services (e.g. online banking). This option is convenient as you won't have to remember a different user ID and password.
  • None of your information (e.g. financial, banking) will be shared with VAC. Your Sign-In Partner will not know which government service you are using.
  • You will temporarily leave the VAC web site to use your Sign-In Partner.
  • If you have forgotten your password for your selected Sign-In Partner, you will need to contact your Sign-In Partner to have your password reset.

Sign-in with or Register for a GCKey user ID and password

  • Sign-in with a GCKey user ID and password if you do not use one of the Sign-In Partners
  • Your GCKey is a user ID that can be used to securely access Government of Canada's online services. If you've created a GCKey on another federal government site, you can also use it for My VAC Account.
  • Register for a GCKey user ID and password if you do not have one.
  • If you have forgotten your password, you can reset it by clicking Forgot your password? and answering a few security questions.
  • If you have forgotten your GCKey user ID you will need to create a new one.

Did you find what you were looking for?

You can contact us toll-free at:

In Canada

1-866-522-2122

1-833-921-0071 (TDD/TTY)

Monday to Friday, 8:30 to 4:30, local time

Outside of Canada

United States

1-888-996-2242 (toll-free)

Any other country

00-800-996-22421 (toll-free)

Monday to Friday, 8:30 to 4:30, EST

Date Modified:
MV.7.24.1