My VAC Account

My VAC Account

Your browser and troubleshooting tips

Troubleshooting tips

Here are some tips if you experience issues accessing MVA sign-in services.

  • Refresh your browser
  • Try using a different browser
  • Try using a different device
  • Clear your cache, delete your cookies and internet history
  • Try using the data on your cellphone as opposed to WIFI
  • Restart your computer

If you experience difficulties printing some pages from MVAs secure online services, try "File - Print" found in the menu options in your browser.

Cookies and JavaScript

You should also check that your cookies and JavaScript are enabled in your browser settings. All browsers are configured a little differently, so you should check the Internet options of your browser for ways to enable the cookie and JavaScript functionality.

These services use persistent cookies. These persistent cookies will not store any identifying data.

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